Skip to content

NEW MEXICO · CARE PROGRAM

Personal Care Services (Turquoise Care Community Benefit, consumer-delegated and consumer-directed)

Personal care attendants hired by a Medicaid-approved PCS agency or by the consumer through the agency, under 8.308.12 NMAC and the Managed Care Policy Manual; homemaker agencies and ALTSD-funded respite, companion and personal care programs fall under the same hire-time laws (8.370.5, 8.370.8 NMAC).

PCS · ON FILE
Registries named
5
Required
4
Expected
1
Screened by ezOIG
2 of 5
Rules checked
October 16, 2026

Required checks

Named by a regulation, a statute or the state's Medicaid agency

  1. List of Excluded Individuals/Entities

    HHS Office of Inspector General

    SCREENED BY EZOIG Federal exclusion check against the HHS-OIG list
    WHEN
    AT HIRE At hire, in the COR search before fingerprinting
    BASIS
    HCA Caregivers Criminal History Screening Program, Background Checks page (the COR search that precedes fingerprinting under 8.370.5 NMAC)

    caregivers or hospital caregivers are required to go through CCHSP’s background check process which includes, a search on the Consolidated Online Registry (COR), this includes a search of each applicant on the New Mexico Employee Abuse Registry (EAR), Office of Inspector General (OIG) List of excluded Individuals/Entities, New Mexico Nurse Aide Registry and National Sex Offender Public Website.

    Read the source hca.nm.gov

  2. Employee Abuse Registry (EAR)

    New Mexico Health Care Authority, Division of Health Improvement

    NOT SCREENED YET Requires an employer account
    WHEN
    AT HIRE Before hire, then annually
    BASIS
    Turquoise Care Managed Care Policy Manual § 8.15 (PCS agency responsibilities); 8.370.8.8(A) NMAC

    Verifying initially prior to employment, and annually thereafter, that attendants are not on the employee abuse registry by researching COR pursuant to 8.11.6 NMAC

    Read the source hca.nm.gov

  3. New Mexico Nurse Aide Registry

    New Mexico Health Care Authority (registry hosted by Headmaster's TMU system)

    NOT SCREENED YET The registry's terms forbid automated searches
    WHEN
    AT HIRE At hire, in the COR search before fingerprinting (every applicant, not only aides)
    BASIS
    HCA Caregivers Criminal History Screening Program, Background Checks page (the COR search that precedes fingerprinting under 8.370.5 NMAC)

    caregivers or hospital caregivers are required to go through CCHSP’s background check process which includes, a search on the Consolidated Online Registry (COR), this includes a search of each applicant on the New Mexico Employee Abuse Registry (EAR), Office of Inspector General (OIG) List of excluded Individuals/Entities, New Mexico Nurse Aide Registry and National Sex Offender Public Website.

    Read the source hca.nm.gov

  4. National Sex Offender Public Website

    U.S. Department of Justice

    NOT SCREENED YET The registry's terms forbid automated searches
    WHEN
    AT HIRE At hire, in the COR search before fingerprinting
    BASIS
    HCA Caregivers Criminal History Screening Program, Background Checks page (the COR search that precedes fingerprinting under 8.370.5 NMAC)

    caregivers or hospital caregivers are required to go through CCHSP’s background check process which includes, a search on the Consolidated Online Registry (COR), this includes a search of each applicant on the New Mexico Employee Abuse Registry (EAR), Office of Inspector General (OIG) List of excluded Individuals/Entities, New Mexico Nurse Aide Registry and National Sex Offender Public Website.

    Read the source hca.nm.gov

Expected checks

Standard practice, or implied by a provider's enrollment duties; no rule names them outright

  1. SAM.gov exclusions

    General Services Administration

    SCREENED BY EZOIG Federal exclusion check against SAM.gov
    WHEN
    AT HIRE At hire
    BASIS
    New Mexico MCOs must screen contracted providers against the LEIE and SAM (8.308.2.9(A)(4) NMAC); no rule names SAM for these workers

Also required

Not registry lookups; ezOIG doesn't run these
  • Caregiver criminal history screening requested within 20 calendar days of starting work; a consumer may employ the attendant conditionally until then (Managed Care Policy Manual § 8.15; 8.370.5 NMAC)
  • CPR and first aid training, competency testing, TB testing and Hepatitis B immunization, unless a consumer-directed consumer waives them (Managed Care Policy Manual § 8.15)
  • Signed agreement not to work under the influence of drugs or alcohol (Managed Care Policy Manual § 8.15)

Why some registries are not screened yet

The registry's terms forbid automated searches
The registry's terms, or the law behind it, rule out automated or third-party searches, so ezOIG doesn't run them.
Requires an employer account
Searches go through the employer's own account with the agency, so ezOIG doesn't run them for you.

Guidance, not legal advice

This page summarizes ezOIG's research into New Mexico's rules for this program, checked against the regulations as of October 16, 2026. Rules change, and an agency's own contract or license can add to them. Confirm what applies to you with New Mexico Health Care Authority (HCA), Medical Assistance Division or your own counsel before relying on it.

Screen for New Mexico PCS.

Choose this program when you set up your organization, and ezOIG runs the registries it screens on your schedule.

Start a trial with New Mexico PCS preselected All New Mexico programs